Dear Students,

The Students’ Representative Council would like to announce a significant updates that will impact your customer service experience at UNITEN.

We are delighted to introduce the highly advanced UNITEN Virtual Assistant (UVA). Powered by cutting-edge artificial intelligence, “Chat with UVA” offers an exceptional level of proactivity, attentiveness, and convenience, delivering prompt and accurate responses to your inquiries. UVA’s intelligent capabilities enable it to comprehend and address your needs effectively.

Recognizing the value of personalized guidance and comprehensive information, live chat functionality has been seamlessly integrated within “Chat with UVA.” This allows you to engage in real-time conversations with our dedicated customer representatives, who are poised to provide further assistance and ensure that your queries are addressed meticulously.

We earnestly encourage you to avail yourself of the invaluable services offered by “Chat with UVA” through the UNITEN website at This intuitive platform is readily accessible, functioning round the clock to attend to any questions, concerns, or inquiries you may have.

We extend our heartfelt gratitude for your continued cooperation, and we eagerly anticipate serving you through the exceptional UNITEN Virtual Assistant (UVA). Should you have any further queries or require assistance, please do not hesitate to reach out to us via “Chat with UVA” or refer to the contact details provided on our official website.

“Through Act, We Prove”
Students’ Representative Council 22/23
Universiti Tenaga Nasional

Leave a Comment

Your email address will not be published.